Fuzzy Front End Metrics

As R&D organizations moved in the late 1990s to focus on true breakthrough innovation-- not just in technology per se but also in unique business models associated with the new products and services-- models like the TVP, as comprehensive as they were, were leaving a gap. This led to formation of an IRI [...]

2021-01-05T10:53:29-08:00

Activity Metrics

Activity Metrics The “Activity Metrics” figure shows some of the activity-based metrics later developed by the same group, segmented by who was affected (consequence) and what was measured (an item internal or external to the R&D organization). This advance in measurements aided new stakeholders with quality or service interests. With these metrics they [...]

2021-01-05T10:49:51-08:00
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