Because of the capability of search engines today, for example Google, and widely available background information posted on Internet websites, the best practices for knowledge management’s developed in the 1990s and early 2000s have been removed from this website because they are now obsolete. What is recommended today is that companys’ keep all their information in electronic form and search it with publicly available search engines.
With respect to capturing key employees information, the rapid advance of voice recognition software makes it possible for key employees to be recorded and their ideas captured with relatively little time and effort. Once their insight has been so recorded it too is easily searchable by search engines. This is being further advanced by having key employees record webinars on key topics which can then be searched and accessed by video/audio recognition software and search engines.