HR training, assessment, and educational materials are increasingly available through educational institutions, professional societies, and corporations. The key for such programs is to make them available to all levels of the organization, just in time for whenever an individual wants or needs to obtain a skill, and in a variety of formats that fit location, time, and cost constraints.
Various training programs however have a wide range of outcomes. In controlled studies at Merck Corporation various managerial and sales technical training programs were evaluated. The result in individuals’ change in performance, expressed as a function of standard deviation in performance, was used as the measure performance and the costs of the training program were utilized to develop an ROI. The “Training Results” figure shows in-house time management and level II middle management training as a highest return for his first level lab managers and second level executive training the worst returns.